Frequently asked questions
Experienced professionals ensuring your chimney's safety.
How often should I clean my chimney?
We recommend having your chimney professionally cleaned at least once a year to prevent creosote build-up and other potential hazards.
What is creosote and why is it a problem?
Creosote is a flammable substance that builds up in your chimney from burning wood. It poses a serious fire risk if not regularly removed.
Can you repair cracked chimney masonry?
Yes, we offer masonry repointing services to repair and restore the integrity of your chimney structure.
What are chimney caps and why do I need one?
Chimney caps protect against rain, animals, and debris entering the chimney. They help extend the life of your chimney and improve efficiency.
How long does a chimney inspection take?
An inspection typically takes about an hour, but this can vary depending on the size and condition of your chimney.
What is chimney relining?
Chimney relining involves installing a new liner inside the chimney flue, which improves safety and efficiency.
Do you service dryer vents too?
Yes, we clean dryer vents to improve your system's efficiency and reduce fire risks.
What should I do if my chimney smells?
Unpleasant odors can be caused by moisture, creosote, or animal nesting. An inspection can identify the cause and provide a solution.
How can I prevent chimney leaks?
Regular maintenance and the installation of quality chimney caps can help prevent water intrusion and leaks.
What is masonry repointing?
Masonry repointing involves repairing the mortar between bricks or stones, which helps maintain the chimney's structural integrity.
Got a chimney question?
Tell us the town and what you are seeing. We call back to set a time.